Express shipping with tracking to all countries (including AU/NZ). Note that you will be responsible for any country associated import charges (if any) for your order.
We offer free Australian returns within 30 days of purchase on all kilo rolls of filament! If you have ordered the wrong item you can send it back, and we will replace it free. If an item is potentially defective, we will work with you to understand any causes prior to processing a prepaid return (we cover the return cost). Once we receive the return we will process a replacement or issue a refund accordingly. Click here to start the return process.
Inventory isn't guaranteed. We will automatically split dispatch if an item is out of stock. Items that are currently in stock will be dispatched immediately, the out of stock item/s will be sent within 2 weeks. If you have ordered via an Express delivery method, we will contact you as soon as possible to discuss options for your order.